Blue Horizon shirt

At The Richero, we offer a 7-day return and exchange window starting from the date of delivery. To initiate a return or exchange, please contact us within 24 hours of delivery at info@therichero.com or call/WhatsApp us at +91 99099 61156.

Key Points:

• Products under ₹1000 are non-refundable; exchanges are available with costs borne by the customer.
• Refunds will be processed within 5-7 days after receiving the returned item.
• Products must be returned in their original, unused condition with all tags intact.
• Return and Exchange would not be approved because of the color variation issue.
• Shipping charges are non-refundable.

We don't allow return or exchange on final sale, stock clearance or below 1000 amount items.

For more details, please visit our detailed Return & Exchange policy page or contact our support team.

Delivery Time

Your order will be delivered within 3 to 7 working days.

Shipping

At The Richero, we understand the importance of timely delivery, which is why we partner with the best courier services to ensure your product reaches you as quickly as possible. We offer standard delivery, with orders dispatched within 24-48 hours of placement.

Delivery times vary depending on your location, and the estimated time of arrival (ETA) will be provided along with your tracking details. If you haven't received your order within 7-10 days, please email us at info@therichero.com with your order details, and we will assist you promptly.

Responsible Ordering

Misusing our "Cash on Delivery" (COD) service by placing orders for entertainment purposes and refusing them at delivery is a serious offense and is considered a punishable cybercrime. Please place a COD order only if you genuinely intend to receive and pay for the parcel.

Service Availability

We offer the "Cash on Delivery" option as a convenience to our customers in India. For international orders, we accept online payments only. We kindly ask that you use the COD service responsibly and with respect.

Secure Delivery

Please note that open delivery is not available. All parcels are securely sealed and insured to prevent fraud. Under our insurance policy, packages cannot be opened until full payment is made.

Payment Methods

Card payments are not available with the "Cash on Delivery" option. If you prefer to pay by card, please select one of our online payment methods during checkout.

Please note that the actual shirt color may vary slightly from the image due to lighting and editing effects while Photography.

WhatsApp/Call: 99099 61156
Email: info@therichero.com
Time: MON-SAT 10:00AM TO 6:00PM